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Developing Governance Group (DGG)

The Developing Governance Group is a collaborative partnership in Northern Ireland of infrastructure support organisations which have a keen interest in working to improve governance practice in the voluntary and community sector.

Current Members of the DGG are Volunteer Now, NICVA, Youthnet, Arts & Business NI, Rural Community Network, Early Years, Supporting Communities NI, NI Sports Forum, Sport NI, Age NI.

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DGG Members
Age NI logo
Age NI
ageuk.org.uk/
northern-ireland
Arts & Business NI logo
Arts & Business NI
artsandbusinessni.org.uk
Early Years logo
Early Years
early-years.org
NICVA logo
NICVA
nicva.org
NI Sports Forum logo
NI Sports Forum
nisf.net
Rural Community Network logo
Rural Community Network
ruralcommunitynetwork.org
Sport NI logo
Sport NI
sportni.net
Supporting Communities NI logo
Supporting Communities NI
supportingcommunitiesni.org
Volunteer Now logo
Volunteer Now
volunteernow.co.uk
Youth Net NI logo
Youth Net NI
youthnetni.org.uk
The Code of Good Governance
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  • About
    • Developing Governance Group
  • The Code
    • Introducing the code
    • Principle 1 - Role and Responsibilities
    • Principle 2 – Working Together
    • Principle 3 – Delivery of Organisational Purpose
    • Principle 4 - Exercising Control
    • Principle 5 - Being Open and Accountable
  • Downloads
  • Resources
  • Articles
  • Training

Complaints Process Form

This is a standard template for recording complaints.

Attachment Size
Complaints Process Form.doc40.5 KB 40.5 KB
Complaints Process Form.pdf71.8 KB 71.8 KB
Code Of Governance Contents
  • Principle 1 - Role and Responsibilities
    • Principle 1 - Index
    • Vision, Values and Reputation of the Organisation
      • Index
      • Leadership
      • Mission
    • Governing Documents
      • Index
      • Associations
      • Charitable Purposes
      • Charitable Status
      • Company Limited by Guarantee
      • Elections
      • Membership
      • Setting up a Social Enterprise
      • Trusts
    • Legal Duties
      • Index
      • Charity Registration
      • Legal structures
    • Stewardship of Assets
    • Operating Environment
      • Index
      • Analyse the External Environment
      • Managing change
    • Structure of the Organisation
      • Index
      • Co-option
      • Company Secretary
      • Decision Making
      • Honorary Officers
      • Roles and responsibilities
      • Secretary
      • Treasurer
      • What is the Role of the Chairperson?
    • Overseeing the Work of the Organisation
      • Index
      • Code of Conduct
      • Effectiveness
  • Principle 2 – Working Together
    • Principal 2 - Index
    • Finding and recruiting new board members
      • Finding and recruiting new board members
      • Skills
    • Induction for new board members
    • Training and development for the board
    • Reviewing the performance of the board
      • Index
      • Conflict
      • Meetings
      • Minutes
  • Principle 3 - Delivery of organisational purpose
    • Principle 3 - Index
    • Organisational Purposes
    • Public Benefit
    • Strategy
      • Strategy
      • Business planning
    • Operational plans and budgets
    • Monitoring progress
    • Positive working relationships
  • Principle 4 - Exercising Control
    • Principle 4 - Index
    • Legal and regulatory requirements
      • Index
      • Safeguarding
      • Contracts
      • Data Protection
      • Duty of Care
      • Charity trading
      • Health and Safety
      • Legal
      • Lotteries
    • Financial and management controls
      • Index
      • Finance
      • Policy
      • Prudence
      • Pensions
      • SORP
    • Risk Management
      • Index
      • Insurance
      • Liability
    • Delegation
      • Index
      • Review
      • Sub committees
    • Staff Management
      • Staff Management
      • Senior staff member
    • Volunteer Management
  • Principle 5 - Being open and accountable
    • Principle 5 - Index
    • Ethical standards
      • Index
      • Fundraising
      • Integrity
    • Conflicts of interest
      • Conflicts of interest
      • Gifts and hospitality
    • Communication
      • Communication
      • Openness
        • Openness
        • Serious Incident Reporting
    • Complaints
    • Independence
    • Stakeholder involvement
    • Accountability
    • Equality and good relations
  • Developing Governance Group
About

Produced by Volunteer Now

In partnership with the Developing Governance Group.

Kindly supported by the Halifax Foundation NI for Northern Ireland and Big Lottery.

Developed by NICVA.

Contact
  • Email
    [email protected]
  • Web
    www.volunteernow.co.uk
  • Address
    34 Shaftesbury Square, Belfast, Co. Antrim BT2 7DB
Contact Form
Popular Topics
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