As part of the annual return to the Commission, it asks trustees to "confirm that there are no serious incidents or other matters that the trustees should have brought to the Commissions's attention and have not done so already." The Commission has produced guidance on serious incident reporting.
Developing a culture of openness in charities can be challenging because there are some things which are confidential and should be treated as such. However committees should consider where the boundaries are and how they can communicate with people about their organisations. The creation of the Charity Commission for Northern Ireland has given the public more access than ever to information about charities.
In order to be open, responsive and accountable, management committees need to actively engage with their organisation's stakeholders. Entering into dialogue with stakeholders can bring a number of benefits to the management committee and the organisation: